Got Questions? We've Got Answers!
Whether you’re curious about our customization options, shipping details, or how to create the perfect design, our FAQ section has you covered. Find answers to common questions and get tips for creating your personalized products.
Customizing your product is easy and fun! Simply select the product you wish to customize from our range, including socks, clocks, t-shirts, and more. On the product page, you'll find options to change colors, upload images, or add text. Use our intuitive design tool to see your customizations in real-time. Once you're happy with your design, add the product to your cart and proceed to checkout.
For the best results, please upload your images in JPEG or PNG format. These formats ensure high-quality prints and compatibility with our customization tool. Make sure your image has a minimum resolution of 300 dpi to ensure a clear and vibrant print.
Absolutely! Our customization tool allows you to preview your design in real-time as you make changes. You can adjust your design as many times as you like until you're completely satisfied. Once you're happy with the preview, you can proceed to place your order with confidence.
Customized orders typically take 5-7 business days to produce, plus shipping time. The total time to receive your order will depend on the shipping method you choose at checkout. We strive to complete your order as quickly as possible without compromising on quality.
Due to the personalized nature of customized products, we cannot accept returns unless there is a manufacturing defect or the product does not match your order specifications. If you encounter any issues with your order, please contact our customer service team within 7 days of receiving your product to discuss a resolution.
Yes, we offer bulk ordering options for businesses, events, or large personal orders. Bulk orders may qualify for a discount. Please contact our sales team with your requirements, and we'll be happy to provide you with a customized quote and assist you through the ordering process.
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Ordered customized t-shirts for our family reunion. The design process was easy, and the shirts were a hit. High-quality and memorable. Thanks, Star Lite Graphics Co!
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